No invented answers
Service area, time, price, and transfer rules are checked as tools.
Guardrails before cleverness.
The receptionist can only promise what your rules and calendar allow.
Approve before publish
Test, review, publish, monitor, and roll back every receptionist version.
Tenant isolation
Organization-scoped access checks and audited support access.
Minimal retention
Signed recording access, deletion workflows, and redacted analytics.